- Job Title: Female Receptionist / Front Desk Officer In Tutors Academy
- Company: GCE-Academy
- Experience: Fresh / Experience of Tutors Academy
- Salary Range: 20k to 25k
- Job Type: Full Time, Monday to Saturday
- Location: North Nazimabad, Shadman Town 14/B, Karachi
Job Description:
The front Officer is responsible for establishing and maintaining positive relationships with clients or customers. They act as a bridge between the company and its clients, ensuring that client’s needs are met and that they receive excellent service. Key responsibilities may include:
- Client Relationship Management: Building and nurturing long-term relationships with clients by delivering exceptional service, understanding their needs, and offering appropriate solutions.
- Product or Service Knowledge: Developing a deep understanding of the company’s products or services to educate clients and suggest appropriate solutions effectively.
- Problem Solving: Resolving client issues or concerns promptly and effectively, ensuring client satisfaction and retention.
- Sales and Upselling: Identifying opportunities to upsell or cross-sell products or services to existing clients to increase revenue.
- Documentation: Maintaining accurate records of client interactions, transactions, and agreements.